Terms & Conditions

Last updated: July 2026

These Terms & Conditions form the Consulting Agreement between Franchly Coaching ("Consultant", "Coach", "we", "us") and any client engaging our services ("Client", "you"). They apply alongside the scope of work set out in your proposal and/or invoice, and by engaging Franchly's services you confirm you have read and agreed to the terms below.

1. Scope of Services 2. Fees & Payment Terms 3. Non-Disclosure Agreement 4. Confidentiality 5. Intellectual Property 6. Cancellations & Rescheduling 7. No Refund Policy 8. Client Responsibilities 9. Limitation of Liability 10. Term & Termination 11. Governing Law

01 Scope of Services

Franchly provides business consulting, franchise advisory, and mentoring services as agreed and outlined in the associated proposal and/or invoice.

Services are delivered based on professional expertise.
Outcomes, performance, and revenue growth are not guaranteed.
The Client retains full responsibility for business decisions and implementation.

02 Fees & Payment Terms

All fees are outlined in the associated invoice.
Payment is due on receipt unless otherwise agreed in writing.
Franchly reserves the right to suspend services if payment is overdue.
Late payments may incur interest in line with UK legislation.

03 Non-Disclosure Agreement (Mandatory)

Prior to commencement of any work, both parties must sign a Mutual Non-Disclosure Agreement (NDA).

The NDA protects confidential information shared during the engagement.
No services will begin until the NDA has been executed by both parties.
The NDA forms an integral part of this Agreement.

📄 No coaching or consultancy work begins until a signed NDA is in place.

04 Confidentiality

Both parties agree to maintain strict confidentiality regarding any information shared throughout the engagement.

No disclosure to third parties without written consent.
Applies to all discussions, materials, strategies, and data.
Survives termination of this Agreement.

05 Intellectual Property

All frameworks, materials, systems, and methodologies remain the property of Franchly.
The Client is granted a limited, non-transferable licence for internal use only.
No copying, distribution, or commercialisation without written consent.

06 Cancellations & Rescheduling

Minimum 48 hours' notice required for rescheduling.
Late cancellations may result in forfeited sessions.
Franchly reserves the right to reschedule when necessary.

07 No Refund Policy

All payments are strictly non-refundable.
Full fees remain payable regardless of usage.
No refunds for change of circumstances or perceived value.

08 Client Responsibilities

The Client agrees to:

Engage fully with sessions and agreed actions.
Provide accurate and complete information.
Take responsibility for implementation and outcomes.

09 Limitation of Liability

Liability is limited to fees paid within the previous three months.
Franchly is not liable for indirect or consequential loss.
No legal, financial, or tax advice is provided.

10 Term & Termination

This Agreement remains valid for the duration of the engagement.
Either party may terminate with written notice.
Outstanding payments remain payable upon termination.

11 Governing Law

This Agreement is governed by the laws of England and Wales.

A copy of the full signed Consulting Agreement, including the Mutual NDA, is provided directly to clients ahead of any engagement. If you have any questions about these terms, please get in touch.

Our Consulting Agreement